Thank you for visiting www.shelfiestyle.com's Return and Exchange Policy!
As a consumer, you have the right to withdraw your order without stating a reason within 14 days of receiving the goods. The withdrawal period begins on the date you or a third party designated by you (not the shipping company) receives the goods.
To exercise your right of withdrawal, please contact us by email and clearly state your intention to withdraw from the contract.
The goods must be returned in unused condition and in their original packaging.
We will not accept returns for used, soiled, or damaged goods.
If the reason for the return is a defective product or the wrong item was sent, we will cover the return shipping costs.
If the return is for personal reasons (e.g., because the product does not fit or you do not like it), the return shipping costs are the customer's responsibility.
Customers can exchange the product for the same model or a different color/size (subject to stock availability).
The exchange process is the same as for returns. Please specify your exchange request when making the request.
We will process refunds within 14 days of receiving and inspecting the returned merchandise.
Refunds will be issued via the original payment method (e.g., PayPal, credit card, or bank transfer).
International customers also have the right of withdrawal.
Overseas returns may incur additional customs duties or shipping fees, which are the customer's responsibility.
Contact Information
For any questions regarding returns or exchanges, please contact us at:
jasper@shelfiestyle.com