Thank you for visiting www.shelfiestyle.com’s Shipping Terms!
1. General Information
These Shipping Terms apply to all orders placed through this website. We are committed to providing our customers with secure, fast, and transparent shipping services.
2. Import and Export Standards
All products comply with German and EU import and export regulations.
For international orders outside the EU, any applicable customs duties, import taxes, or customs clearance fees are the sole responsibility of the customer.
We will ensure that the product packaging meets international shipping standards to prevent damage during transit.
3. Shipping Times
Within Germany: Delivery is typically within 5 business days.
Within the EU: Approximately 10 business days.
International shipments (non-EU countries): Approximately 14 business days, depending on the destination country and customs procedures.
Note: Holidays or force majeure (such as weather or strikes) may result in longer shipping times.
4. Logistics Partners
We work with several reliable logistics companies, including:
DHL – Domestic and International Shipping
Hermes – Shipping within Germany and the EU
DPD / UPS – International Express and Bulk Shipping
Customers can select available shipping methods at checkout.
5. International Shipping
We offer worldwide shipping.
Shipping costs are calculated based on the destination, weight, and volume, and are clearly displayed at checkout.
Customers are responsible for ensuring that their purchases comply with local import regulations, as customs and import regulations vary by country.
6. Tracking
After all orders are shipped, customers will receive an email with a tracking number, allowing them to monitor the shipment progress.
7. Transfer of Risk
The shipping risk is borne by us until the goods are delivered to the customer. Upon receipt of the goods, the risk automatically transfers to the customer.